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Affordable Dental Care | Enhanced Patient Experience Through AirPay

  AirPay  is a dental insurance eligibility and verification automation platform designed to streamline insurance-related financial workflows and dramatically improve the patient experience at the front desk. It’s not a generic payment gateway — in dental/healthcare it specifically focuses on Insurance verification, benefits breakdowns, and claim readiness before the patient’s appointment . 📌 What AirPay Is AirPay is a software platform built for dental practices to automate and centralize insurance verification and benefits processing. It was founded by former dentists who understood how insurance-related administrative work slows down teams and frustrates patients. Key Capabilities: Automated Eligibility Verification — checks insurance coverage for all scheduled dental patients automatically. Benefits & Coverage Details — pulls in plan details and patient benefits so front-desk staff have accurate info before appointments. Dashboard & Workflow...
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AirPay Partnership | Enhanced Dental Patient Experience

 At LADD Dental Group , we are always looking for ways to improve the patient experience—especially when it comes to clarity, convenience, and trust. That’s why we’re so pleased with the early results of our beta launch of AirPay , a new payment technology designed to simplify the financial side of dental care . From the very beginning of the trial, AirPay has delivered exactly what we hoped for: a smoother, more transparent payment process for patients and a more efficient workflow for our teams. Early feedback has been overwhelmingly positive, with patients appreciating the clear communication around costs and the ease of completing payments, while our front-office teams have seen meaningful time savings and fewer friction points. What excites us most is how well AirPay aligns with our core values. Dentistry is a people business, and anything that reduces confusion or stress—especially around finances—helps strengthen the trust we work so hard to build with every patient. By m...

Dandy Technology | Clear Aligner Treatment

 At LADD Dental Group , we are always looking for ways to elevate the care we provide—through better technology, better experiences, and better outcomes for our patients. That’s why we’re incredibly excited to introduce Dandy’s clear aligner system to our offices. Clear aligner therapy has transformed orthodontic care over the last decade, and Dandy is taking that transformation to the next level. What Makes Dandy Different? Dandy’s clear aligner system is built on a fully digital workflow that prioritizes precision, efficiency, and predictability . Using advanced intraoral scanning and AI-driven treatment planning, Dandy allows our dentists to design aligner treatment plans that are highly customized to each patient’s unique smile. This digital-first approach means: More accurate scans Fewer adjustments along the way Clearer expectations from start to finish For patients, that translates into a smoother, more comfortable experience and results they can feel con...

Snow Day | January 26th 2026

 ❄️ Weather Closure Notice – Monday, January 26, 2026 ❄️ Due to the winter weather event yesterday and nearly 10 inches of snow accumulation , all LADD Dental Group locations will be closed today, January 26, 2026 . The safety of our patients and team members is always our top priority, and current road conditions make travel unsafe in many areas. We appreciate your understanding and patience. Our teams will be reaching out to reschedule appointments as quickly as possible. If you have an urgent dental need, please leave us a message and we will follow up as soon as conditions allow. Stay warm, stay safe, and we look forward to seeing you soon! ☃️🦷 — LADD Dental Group  

IU School of Dentistry Partnership | Community Minded Dentistry

 Community and servant leadership are at the heart of everything we do at LADD Dental Group . That’s why we are incredibly grateful and deeply honored to partner with the Indiana University School of Dentistry as one of their dental outreach partners. This relationship represents a shared commitment to developing the next generation of dentists while continuing to serve Indiana communities with compassion and purpose. The IU School of Dentistry has a long-standing tradition of excellence in education, clinical training, and leadership. Being selected as an outreach partner is both humbling and energizing for our entire organization. It affirms our belief that dentistry is more than procedures and technology—it’s about people, mentorship, and a responsibility to give back. We were especially honored to welcome representatives from the IU School of Dentistry to speak at our 48th LADD Dental Group Annual Meeting. Their presence and insights were a powerful reminder of the impor...

Community Partnership | Indiana University School of Dentistry Collaboration

 At LADD Dental Group , community and servant leadership aren’t just words on a wall—they are guiding principles behind everything we do. That’s why we are incredibly grateful and honored to be selected as a dental outreach partner with the Indiana University School of Dentistry. This partnership represents much more than collaboration; it reflects a shared commitment to service, education, and shaping the future of dentistry . The IU School of Dentistry has a long-standing reputation for excellence, innovation, and producing compassionate, highly skilled dental professionals. To be trusted as one of their outreach partners is both humbling and energizing. It affirms our belief that dentistry is first and foremost a people business—one built on relationships, mentorship, and caring for those we serve. Through this partnership, we have the opportunity to support dental students as they transition from the classroom into real-world clinical experiences. By opening our doors and ...

2026 Annual Meeting | Grateful Dentists

 Our annual meeting always gives us a moment to pause, reflect, and look ahead—but this year felt especially meaningful. As we gathered together, what stood out most wasn’t the numbers, the growth, or even the goals for the year ahead. It was the people. The energy in the room. The shared laughs. The stories of teamwork, resilience, and genuine care for one another and for our patients. Dentistry is, at its core, a people business. Every great patient experience is created by a team member who shows up with skill, compassion, and heart. From our doctors and hygienists to our assistants, front office teams, managers, and support staff—what we do simply would not be possible without each and every one of you. Our annual meeting was a reminder of how fortunate we are to work alongside such an incredible group of individuals. People who care deeply about their patients. People who support one another through busy days and challenging moments. People who consistently go above and bey...