Ladd Dental Group

When people hear the term DSO (Dental Support Organization) , they may immediately think about ownership, multiple locations, or corporate dentistry. But we believe there is another side of the DSO story that deserves much more attention: Career opportunity. A well-run DSO can create career paths for dental professionals that simply may not exist in a traditional solo practice. At LADD Dental Group , we believe dentistry is about more than providing excellent patient care. It is also about creating opportunities for the people who make that care possible every day. More Than Just a Job In a solo dental practice, a dental assistant, treatment coordinator, or practice manager may have a wonderful career. But because the organization is relatively small, there can be natural limitations on how much someone can grow or how many different responsibilities they can take on. A well-run multi-location dental organization can create an entirely different environment. As the organization grows...

 The Indianapolis & Cincinnati Traction Company (I&CTC) is a fascinating case study for LADD Dental Group because its story has a lot of parallels to what you are building: connecting smaller Indiana communities, creating density, using technology to improve access, and trying to build a network rather than a collection of isolated businesses. The company was incorporated in 1903 under the leadership of Charles L. Henry with an ambitious vision of connecting Indianapolis toward Cincinnati. Its system eventually developed roughly 116 route miles , with branches reaching Rushville , Greensburg and Connersville . 1. Think in terms of a network, not individual locations This may be the biggest lesson. The I&CTC wasn't simply building one railroad from Indianapolis to Rushville. It was building a network of connected communities . That is very similar to LADD Dental Group's opportunity. Instead of thinking: "We have 11 dental offices." Think: ...

 At LADD Dental Group , we believe that being part of a community means more than simply providing excellent dental care . It means building relationships, supporting local organizations, celebrating local talent, and creating spaces where people feel welcomed and connected. That is why we are so grateful for our friends, like Nancy Derheimer , at Art on the Square in Greensburg, Indiana , and for the incredibly talented artists who have allowed us to display their beautiful work at our LADD Dental Group of Rushville locations. We are especially excited to currently showcase the work of Sue Martin and Melissa Robbins . Their artwork brings color, creativity, personality, and inspiration into our dental office and gives our patients something beautiful to enjoy while they are visiting us. We believe there is something special about surrounding ourselves with creativity. Art has a way of creating conversation, sparking emotion, and making a space feel more like a community than si...

 At LADD Dental Group , we believe there is no stronger compliment a dental practice can receive than when a patient tells a family member, friend, coworker, or neighbor, “You should go to my dentist.” That simple recommendation means so much because it represents something that cannot be bought through advertising: trust. For us, word-of-mouth referrals are the true heartbeat of a successful dental practice. Dentistry Is About Relationships Dental care is personal. Patients trust our dentists and team members with their health, their smiles, their families, and sometimes even their fears and anxieties. That is why we believe building genuine relationships is at the center of everything we do. When a patient has a great experience, they remember it. They remember the team member who made them feel comfortable. They remember the dentist who took the time to listen. They remember an office that treated their family with kindness and respect. And when that experience is meaningful e...

Recently, we had the opportunity to learn about the Gorge Powerhouse in Washington, and it was a great reminder that some of the most valuable lessons in business can come from places far outside of dentistry . Built in 1924 as part of the Skagit Hydroelectric Project, the Gorge Powerhouse has been producing power for more than 100 years. What makes it remarkable isn't simply the technology or the scale of the facility. It's the combination of people, systems, infrastructure, innovation and a clear purpose that has allowed it to continue serving its mission for generations. And as we look at the future of LADD Dental Group , there are several lessons from the Gorge Powerhouse that we believe we can incorporate into our own organization. Build Something That Can Outlast You One of the most impressive things about Gorge Powerhouse is its longevity. The original facility was constructed nearly 100 years ago, yet it has continued operating while technology, equipment and the surr...

 At LADD Dental Group , we believe that a great dental practice is built by great people. From dentists and hygienists to dental assistants, front-office professionals, and patient care coordinators, every member of the team plays an important role in creating an exceptional experience for our patients. That is why we are excited about opportunities like Accelerated Dental Academy for individuals who are considering a career in the dental industry. A Fast-Track Opportunity to Enter the Dental Field For someone interested in dentistry , one of the biggest barriers can be figuring out where to start. Becoming a dentist or dental hygienist requires significant education and training, but there are other rewarding ways to build a career in dentistry . Dental assisting can be an excellent entry point. Accelerated Dental Academy provides individuals with the opportunity to gain practical training and develop the skills needed to begin pursuing a career as a dental assistant. Instead o...