In a world filled with online ads, sponsored posts, and endless marketing messages, one thing still stands above the rest: a personal recommendation from someone you trust.
At LADD Dental Group, word-of-mouth referrals are the foundation of our growth. When a patient tells a friend, family member, or coworker, “You should go there—they really take care of you,” that means more to us than any advertisement ever could.
Why Word-of-Mouth Referrals Are So Powerful
Word-of-mouth referrals are built on trust. When someone recommends their dentist, they’re putting their own reputation on the line. That tells us we’ve done more than just provide dental care—we’ve created a positive, memorable experience.
Patients who come to us through referrals often:
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Feel more confident and relaxed before their first visit
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Have higher trust in our doctors and team from day one
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Are more likely to stay long-term and refer others themselves
Simply put, great experiences create great conversations.
How LADD Dental Group Earns Referrals—Not Asks for Them
We believe referrals should be earned, not pressured. Here’s what we focus on every single day to make that happen.
1. Exceptional Patient Experience at Every Visit
From the moment you walk through our doors, our goal is to make you feel welcomed, respected, and heard. Our team takes the time to listen, explain treatment options clearly, and ensure you never feel rushed or judged.
Comfort, transparency, and kindness aren’t “extras” for us—they’re the standard.
2. Investing in Modern, High-Quality Dental Care
We continually invest in advanced technology and digital dentistry to improve accuracy, comfort, and outcomes. Better technology means:
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More precise diagnoses
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More efficient appointments
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Better long-term results
When patients notice the difference in their care, they naturally talk about it.
3. Great Doctors, Supported by a Great Team
Our dentists are supported by a strong clinical and operational team so they can focus on what matters most: patient care. This team-based approach allows us to deliver consistent, high-quality dentistry across all of our locations.
Happy, supported doctors provide better care—and patients feel that difference.
4. Clean, Comfortable, and Up-to-Date Offices
We believe the environment matters. A clean, modern, and well-maintained office helps patients feel confident in the care they’re receiving. It also shows our commitment to professionalism and safety.
When patients feel comfortable, they’re far more likely to recommend us.
5. Genuine Community Involvement
LADD Dental Group is proud to be part of the Indiana communities we serve. Whether through local sponsorships, school partnerships, or community events, we believe in giving back to the people who trust us with their care.
Patients don’t just refer a dental office—they refer a team they believe in.
The Greatest Compliment We Can Receive
When you refer a friend or family member to LADD Dental Group, it’s the highest compliment you can give us. It tells us we’re doing something right—and it motivates us to keep raising the bar.
We’re incredibly grateful for the thousands of patients who have helped our practice grow simply by sharing their positive experiences. Your trust is the reason LADD Dental Group continues to thrive.
If you’re already a patient, thank you for being part of our story. And if you’re new here, we look forward to giving you a reason to tell someone else, “You should go to LADD Dental Group.”
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